ABOUT OUR COMPANY
Make moving anywhere in America easy.
Core Values
RESPECT
Treating customers with dignity and professionalism:
This includes listening to their needs and concerns, quickly responding to all concerns, and handling belongings with care.
Providing clear and accurate information:
This includes providing an accurate estimate, being transparent about any changes in the timeline or cost, and ensuring information throughout the moving process.
Respecting property:
This means taking steps to protect both the customer’s old and new homes, such as using protective coverings for floors and doorways, and being mindful of any potential damages. Valuing team members: This means treating all employees fairly and with dignity, providing a safe work environment, and recognizing their contributions to the company.
Operating with honesty and integrity:
This means being transparent in all business dealings, following all applicable laws and regulations, and conducting all operations with a high degree of ethics and professionalism.
CUSTOMER FOCUSED
Understanding and meeting customer needs:
This includes taking the time to listen to what the customer wants, understanding their specific requirements, and providing solutions that meet their needs.
Providing excellent customer service:
This means being responsive, helpful, and accessible, and addressing any issues or concerns promptly and professionally.
Being flexible and accommodating:
This means being willing to adapt to the customer’s schedule, making changes as needed, and being open to feedback.
Offering competitive pricing:
This means offering fair prices that are transparent and easily understood, and being willing to work with the customer to find a solution that fits their budget.
Delivering high-quality work:
This means ensuring that all moves are performed efficiently, safely, and with the utmost care, and striving for 100% customer satisfaction.
DIVERSITY AND INCLUSION
Hiring a diverse workforce:
This means actively seeking out and hiring individuals from different backgrounds, cultures, and experiences, and creating a workplace culture that values diversity.
Providing equal opportunities:
This means ensuring that all employees have access to the same opportunities, resources, and support, regardless of their race, ethnicity, gender, or personal characteristics.
Encouraging an inclusive workplace:
This means promoting open communication, encouraging constructive feedback, and fostering a sense of belonging for all employees.
Offering diversity training:
This means providing training and resources to help employees understand and appreciate different perspectives and cultures.
Celebrating diversity:
This means recognizing and celebrating the unique qualities and backgrounds of all employees, and creating opportunities for employees to share their culture and experiences with their colleagues.
Our people
Teamwork for a moving company looks like all employees working together effectively and efficiently to achieve a common goal, while supporting each other and valuing the contributions of each team member.
Responsibility for a moving company looks like taking ownership of one’s actions and decisions, being accountable for the quality of work performed, and taking steps to ensure the safety and security of customers’ belongings.
Integrity for a moving company looks like consistently acting in an honest and transparent manner, upholding ethical standards, and treating customers and employees with respect and fairness.
You'll only notice our technology when you're
Use our online platform to choose a date and time for a service, input personal information, and securely complete the transaction.
Utilize digital resources such as live chat, email, or a support ticket system to get quick and efficient assistance with any questions or issues.
Use innovative tools and systems to track worker performance, provide real-time feedback, and showcase exceptional work, thereby enhancing employee satisfaction and motivation.